Return Policy
RETURN POLICY:
Products sold in-store have a 3 day (72 hours) return policy from the time you purchased the product. After 3 days there is no option for refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. In the event your product is broken during intended use, manufacture warranty will be place. We will do our best to facilitate a repair or replacement product from the manufacturer Partial refund of 50% MAY be offered for items with obvious signs of use or damage from buyer loading & unloading. Items that may be received damaged from carrier shipping, missing parts, or wrong color will be handled on a case by case basis. We will correct any wrongs on our behalf.
EXCHANGES:
We can exchange items if they are found to be damaged or defective upon opening the packing. Please take a video of the issue showing the date & time in the video. Each situation will be different and handled on a case-by-case basis.
SHIPPING:
Shipping costs are non-refundable. Please contact us via email if you have questions. info@lowdersfurniture.com
Products sold in-store have a 3 day (72 hours) return policy from the time you purchased the product. After 3 days there is no option for refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. In the event your product is broken during intended use, manufacture warranty will be place. We will do our best to facilitate a repair or replacement product from the manufacturer Partial refund of 50% MAY be offered for items with obvious signs of use or damage from buyer loading & unloading. Items that may be received damaged from carrier shipping, missing parts, or wrong color will be handled on a case by case basis. We will correct any wrongs on our behalf.
EXCHANGES:
We can exchange items if they are found to be damaged or defective upon opening the packing. Please take a video of the issue showing the date & time in the video. Each situation will be different and handled on a case-by-case basis.
SHIPPING:
Shipping costs are non-refundable. Please contact us via email if you have questions. info@lowdersfurniture.com